Dear God, I want to move. I’ve been in this apartment for a year and a half, and quite frankly, I regret resigning the lease. It has been one issue after another recently, and I am so, so sick of it, I can’t even tell you.
My apologies: this is going to be one of those blog posts that is pretty much a rant. I just need to get my frustration out somehow, and the party concerned (my landlord) isn’t really someone I can yell at.
See, it began with the ceiling. I looked up one day to realize that there was mold and water damage, and so I send my landlord an e-mail.
Some time later, there was an issue with the shower, so I called about it — and while I was at it, I mentioned the ceiling again. They asked for photos, so I took some, and then I tried to send them.
Tried. It bounced back. So I tried again, and again, and then gave up and made tea.
The next day, though, they sent someone to check it out, and as I wasn’t home, asked my flatmate to have me call them. So I did.
The phone rang and rang and rang.
So I sent them an e-mail — and it bounced back, just like the others.
I thought to myself, well then, I’ll just call them tomorrow. Again, no response.
I still haven’t heard from them on the topic.
However, two days ago, the toilet clogged, and nothing we did fixed it. Oh, joy. So, we called yesterday and they said they’d stop by.
Today, I got a lovely e-mail. Here’s a bit:
Yesterday we confirmed with your roommate that the actual problem is not the pipes as
you said but toilet drainage, the water goes very slowly. (It should be noted that
the only time I’ve mentioned pipes to them, it was with regard to my ceiling, as I think there’s
some sort of issue with the pipes, because I’m not on the top floor, and I don’t see
how else water damage could possibly occur on the ceiling.)
After our maintenance checked yesterday we concluded the following : the problem is
most likely by you because probably you throw something in the toilet other than toilet
paper , this clogging is caused by your negligence. (It should be noted: this
occured once, it was a cockroach, and it was in December of 2010, so it is,
in all likelyhood, probably not the cause of this particular trouble.)
Then there was general bitchiness about payment. According to them, they sent be a bill for the last problem (the shower), but I never received it. I’ve checked. Either they never sent it to me, or they e-mailed the wrong address. I had thought that that bill had been paid already — that the flatmate of mine who was home at the time of that fixing had paid it and just not mentioned it (she had offered to pay the bill in its entirety) because it had been taken care of. Apparently, this was not actually the case.
So, after receiving this e-mail, I thought I should call them. You know, try to straighten out any misunderstandings, and figure out where the first bill went, because honestly? I’m so, so not comfortable with the fact that they might have been sending out my information to someone else. Because, no. That’s just not good on so many levels.
The phone rang, and then it was picked up. Of course, the woman didn’t speak English, so she passed me on to someone else. I was looking for the woman who we’re supposed to go through, but I guess she wasn’t there. The next person I spoke to told me she’d call me back — and then hung up on me. Without taking my name, my phone number, or my reason for calling.
I can’t help but feel like something isn’t right here. It doesn’t help that the e-mail ends with a threat to kick us out. It worries me, more than a bit, but I don’t know what I can do about it. I honestly don’t feel like I’m in the wrong here — not for not paying a bill that I never got in the first place, or for asking about the ceiling (“Japan is a special country. You have to keep the windows open or the condensation will cause mold.” …No. No, I’m pretty sure that condensation doesn’t cause damage to this extent.), or for getting help when things don’t work — particularly not when we can’t fix them after we try.
So, I don’t know. I’m terrified that they will kick us out, but also, I can’t wait for the day when I don’t have to deal with this stuff anymore. I’d like to think they’re the exception, not the rule. And if that isn’t true?
Well, shit. I guess I better prepare to buy a house.